Win the Map Pack in every market you serve

The all-in-one reputation platform that turns completed jobs into Google rankings — automatically.

+29–60%
Increase in Map Pack calls
+18–35%
Lift in ZIP code coverage from daily GBP posts
2–3x
Review velocity per location
100%
Reviews answered via AI

Unlock the unfair advantage that's driving these companies to the top

Wilson Plumbing, Heating, Cooling, and Electric
Rapid Response Plumbing, Heating & Cooling
My Calgary Plumber Corp.
High Ground Service Pros
Grizzly Heating & Air
Sanders & Johnson, Inc.
Brehm Roofing & Restoration
Wilson Plumbing, Heating, Cooling, and Electric
Rapid Response Plumbing, Heating & Cooling
My Calgary Plumber Corp.
High Ground Service Pros
Grizzly Heating & Air
Sanders & Johnson, Inc.
Brehm Roofing & Restoration

Everything you need to own your market

Increase leads, improve SEO, and boost your online presence with our comprehensive suite of tools.

AI-Powered Content

  • Turn jobs into ranking power. AI turns yesterday's wins into SEO-rich posts.

  • Always on. Consistent posts keep your profile active 24/7 without the scramble.

  • Win the ZIP. Location-specific posts build proximity and relevance where you service.

  • Proof in pictures. Pulls photos and details straight from your jobs for authentic content.

  • Zero-lift. Autopilot content — we write, schedule, and publish.

Geo Routed Reviews

  • Route local. Each review goes to the GBP closest to the job.

  • Balanced distribution. Build reputation across all markets, not just your HQ.

  • Stronger proximity signals. More local relevance where it counts for the Map Pack.

Automated Review Requests

  • Ask at the perfect moment. Instant SMS/email sent at job completion.

  • Smart persistence. Time-spaced follow-ups that meaningfully lift response rates.

  • Set and scale. Works for one shop or twenty, completely automatic.

Complete Review Management

  • AI Review Agent. Make sure every review gets a personalized response.

  • SEO Optimized Responses. Enrich review responses with keywords using your job data.

  • In-depth reporting. Sentiment analysis, review trends, employee mentions, and more.

SEO Rank Tracking

  • Spot the blind spots. Real visibility into neighborhoods where you're not showing up.

  • Turn gaps into action. Push reviews and posts to the exact areas where tiles are weak.

  • Google Business health checks. Make sure you're fully optimized and sending the right signals.

Direct CRM Integration

  • Direct CRM sync. Eliminate manual data entry completely.

  • Thousands of CRMs supported. Any industry, any market, we fit right into your existing workflow.

  • Fuel every feature. Posts, review requests, and routing all run off your live job data.

  • Operational lift. Replace manual exports, marketing spend, and digital busywork with automated pipelines.

  • Scales with you. Whether you have 1 location or 100, we scale with you.

Up-front Pricing. No Contract required.
Try it out FOR FREE for 7 days. Cancel anytime, no questions asked.

Basic

Free Forever

SEO Monitoring Tools
Unlimited SEO HeatmapsUp to 15
Location Health Monitoring1 location max
AI Automation
Review Response Agent
Content Agent Google Updates
Content Agent Google Photos
Review Management
Automated Review Requests
Email Review Requests
Text Review Requests
Geo-routed Review Requests
Advanced Review Analytics
Review Sentiment Analysis
Employee mention monitoring
Context Enriched Review Responses
Want to see it in action first?
Schedule a Demo

The Process

Up and running in minutes

01

Sync

Connect your CRM and Google Business Profile

02

Generate

AI creates SEO-rich posts and responses automatically

03

Publish

Posts and review responses go live on Google every single day

04

Analyze

Track ranking and engagement in real time

Why Now?Because Local Search Isn’t Waiting

The Map Pack is a velocity game. If you’re not compounding reviews and activity, someone else is.

Review velocity = visibility
Fresh, consistent reviews plus fast responses signal you’re active and trusted.
Authentic content wins
Real-job posts tied to the right GBP create local relevance competitors can’t fake.
Coverage matters more than ever
Heat maps show where you’re invisible by ZIP so you can push reviews where it counts.
Ops are stretched thin
Big Reputation automates the busywork (requests, routing, replies) so your team focuses on jobs, not logins.

Multi-Location

One dashboard.
All your markets.

Whether you run a single shop or 50 locations, Big Reputation scales the same workflows that move rankings — without any extra lift from your team.

Smart GBP Routing

Every review request is automatically routed to the Google Business Profile closest to where the job was done.

Multi-Location Coverage

Build review velocity across all your markets simultaneously — not just your busiest location.

Side-by-Side Reporting

Compare review counts, star ratings, and post activity across every location in a single view.

Scales Automatically

Add a new location and the same automated workflows kick in immediately — no extra setup required.

CRM Integration

Purpose-built for your CRM

Connect once and everything runs automatically. Your CRM job data fuels every feature — review requests, GBP posts, routing, and responses.

  • Review requests triggered automatically at job completion
  • Job address maps to the closest GBP for precise routing
  • Real job data powers posts, photos, and AI responses
ServiceTitan
ServiceTitan
Housecall Pro
Housecall Pro
HubSpot
HubSpot
ProLine
ProLine
Zapier
Zapier
+
And more

Reputation Defense

Catch problems privately.
Fix them publicly.

Not every customer is thrilled. Our smart routing catches unhappy customers — giving you a chance to make it right and protect your rating.

Private Feedback Hub

Unhappy customers are quietly redirected away from public reviews into a private channel you control.

Notes & Context

Log what happened, add internal notes, and keep a full history of every complaint in one place.

Owner Assignment

Assign issues to the right person on your team so nothing slips through the cracks.

Resolved / Unresolved Tracking

Track status at a glance. Know exactly which complaints are open and which have been handled.

SEO Rank Tracking

Real-time visibility across every ZIP

Know exactly where you rank on Google's Map Pack — neighborhood by neighborhood. Find the gaps and push resources where they'll move the needle.

  • Spot dead zones and launch targeted review pushes to weak areas
  • Before/after snapshots show exactly how your coverage improves
  • Compare your ranking vs. the top 3 competitors by keyword
SEO heatmap showing local ranking visibility by ZIP code

Big Reputation vs. the other guys

Big ReputationPodiumBirdeyeLocal Optics
Geo-Routed Review Requests
Routes each review request to the GBP closest to the job site
Local SEO Heat Map Tracking
ZIP-level Google Map Pack rank visibility across your service area
AI-Generated GBP Posts from Job Data
Autopilot posts written from real job details and photos
AI-Selected Job Photo Publishing
AI picks your best job site photos and posts them to your GBP automatically
AI Review Response Agent
Personalized, SEO-enriched replies generated for every review
Automated SMS & Email Review Requests
Time-spaced follow-up sequences triggered at job completion
Private Negative Feedback Routing
Catches unhappy customers before they reach Google
Direct CRM Integration
Native sync with ServiceTitan, Housecall Pro, and more
Multi-Location Dashboard & Rollups
Side-by-side reporting across all your GBP locations

Frequently asked questions

How fast can we launch?

Most teams are live in 1-2 weeks.

Will this replace our current review tool?

Yes. Big Reputation covers requests, monitoring, and replies. On top of that, we add what most tools don't: automatic GBP posting and geo-routed reviews so each location builds rank where it actually operates.

Can I turn off any of the automatic features?

Absolutely. You can turn off the automation for any of our features but the purpose of the software is to take the life off your team.

What does ongoing support look like?

Email us anytime at info@bigreputation.ai and book your 1-on-1 session. We can offer hands-on training, review your heat map, content performance, and discuss next best steps. We pride ourselves on fast, friendly support.